DIRECTOR, MIT Copytech, the institute’s much-loved on-campus printing center, is the place where staff, faculty and students come for their printing needs. Now, in the ever-evolving business landscape, we seek an innovative leader who can help reimagine what MIT Copytech can and should be as we look towards the future. In addition to responsibility for day-to-day operation of the center, fiscal performance and staffing, the Director will: maintain an effective cost recovery operation; work closely with managers to determine center improvements involving equipment, software and new services; lead regular evaluations of services and pricing; oversee a highly diverse staff; work with financial officer to establish annual budget and to determine and forecast performance goals; and work closely with staff to develop exceptional customer service protocols.

REQUIREMENTS: The leader we seek has experience spearheading organizational change; the knowledge to develop emerging product and service directions; the ability to gracefully manage a diverse staff and client base; and an unwavering commitment to customer service and satisfaction. The ideal candidate will also have strong management, finance and busines operations experience. Proficiency with digital print technologies including, black/white and color production, imprinting, 3-D, large format and electronic messaging. Knowledge of the print equipment acquisition process required. Knowledge of graphic design preferred. Experience in cost recovery operations would be a plus. Bachelor’s degree and 5 years of relevant print center management experience or Associate’s degree and 10 years of print center supervisory experience.

If you are interested in this position, please apply using the following link.

https://careers.peopleclick.com/careerscp/client_mit/external/en-us/gateway/viewFromLink.html?jobPostId=29552&localeCode=en-us